Bilingual Secretary

Anyone with at least a high school certificate is allowed to do the course.

• Have a secondary school degree (O Levels / Probatoire)
• Pass an acceptance test
• Be able to use a computer
• Commit to the hours of class

1. Receive and direct visitors or correspondents
   1. Answer clients via contact or phone call
   2. Filter calls and visitors, transfer phone calls
   3. Inform and direct clients and prospects
   4. Note or record messages
   5. Prepare phone conferences
2. Carry out tasks with the help of office applications
   1. Ensure proper functioning of the operating post
   2. Type and correct documents
   3. Format documents
   4. Fill forms, perform publishers
   5. Update databases
3. Conceive or present written documents and visuals
   1. Type documents
   2. Determine presentations
   3. perform hires
   4. Complete document presentations
   5. Simulate and correct presentations
   6. Edit and finalize documents
4. Sort, search and order documents
   1. Assemble documents
   2. Define sorting and ordering methods
   3. Search documents
   4. Save documents
   5. Identify ordering support. all types
   6. Operate the ordering
5. Manage mails and documentation
   1. Receive mails
   2. Save mails received
   3. Transfer the mails
   4. Prepare mails
   5. Save emails to send
   6. Broadcast emails
6. Organize a meeting and hold activities planning sessions and calendar
   1. Write an agenda
   2. Reserve venue
   3. Supervise organization of the venue
   4. Reserve or ensure all necessary equipment is available
   5. Organize reception and logistics
   6. Ensure settlement
7. Edit professional write ups
   1. Identify the logical structure of the writeup
   2. Edit and format a letter, report or presentation
   3. apply characteristics particular to each type of write-up
   4. Verify and correct typos
   5. update the sending register and broadcast the writing
8. Handle language and expression in professional jargon
   1. Understand common expressions and phrases
   2. Reformulate to better communicate
   3. Use the vocabulary specific to the communication
   4. Edit and speak according to the norms and standards
   5. Make a task beautiful or make a pretty presentation
9. Organize and manage service requirements
   1. Identify the need or task to perform
   2. Quantify the need and identify the means
   3. Establish the necessary purchase/sale documents
   4. Submit to hierarchy
   5. Execute the resulting order
10. Hold current accounting
    1. Process and classify received receipts. Send receipts
    2. Record necessary entries in the record book
    3. Manage the coffers and banking operations at ones level
    4. Survey expenses and incomes daily
    5. Establish and edit necessary statements and present to hierarchy
    6. Classify and archive the different documents and statements
11. Ensure administrative follow up of different services
    1. Setup dashboard
    2. Update plans and employee follow ups
    3. Control planning and deadlines
    4. Manage emergencies and fix first level issues
    5. Ensure reporting

• Gain efficiency in managing office affairs
• Integrate in the professional milieu
• Gain industry experience and knowledge
• Work faster and easier
• Improve rank in your job
• Go home earlier from finishing your documentation tasks
• Improve your CV
• Get Certified

In order to be registered for this course, the following documents and items are required:

• Complete and submit registration form at one of our campuses
• Photocopy of your national ID Card
• Most recent CV
• Payment of 15,000 FCFA registration fee payable in cash

You will be given a receipt upon registration